THE LEADER'S ROLE IN CHANGE MANAGEMENT: HOW TO DRIVE ADAPTATION IN THE WORKPLACE

Authors

  • Eko Putro Wibowo IEU Surabaya College of Economics Author
  • Krisna Meidiyantoro Baharuddin IEU Surabaya College of Economics Author
  • Andika Yuli Novianto IEU Surabaya College of Economics Author
  • Kasmin Kasmin IEU Surabaya College of Economics Author
  • Slamet Pamuji Academy Europe Open University, Germany Author

Abstract

This article explores strategies and approaches that leaders can implement to facilitate effective change processes. Through a literature review and case study analysis, this research identifies five key dimensions of the leader's role in change management: clear communication, employee empowerment, development of an adaptive culture, emotional support, and continuous evaluation. This research also underlines the importance of involving all levels of the organization in the change process, as well as the need for training and development of leadership competencies. By applying these principles, leaders can create a work environment that supports adaptation, increasing organizational competitiveness in this fast-paced era. It is hoped that these findings will provide insight for leaders and managers in facing the challenges of change in their workplace. The results show that the role of leaders in change management is crucial to encourage adaptation in the workplace. By implementing effective communication strategies, empowering employees, developing an adaptive culture, providing emotional support, and conducting ongoing evaluations, leaders can create a work environment that supports change and increases organizational competitiveness in an era of constant change.

Keywords: Role of Leaders, Change Management, and Adaptation in the Workplace

Downloads

Download data is not yet available.

References

Armenakis, A. A., & Bedeian, A. G. (2019). Organizational change: A review of theory and research in the 1990s. Journal of Management, 25(3), 293–315. https://doi.org/10.1177/014920639902500303

Baird, K., & Huang, K. F. (2017). The role of transformational leadership in improving employees' innovation performance: A study of the effects of innovation climate and innovative work behavior. Leadership & Organization Development Journal, 38(6), 754–770. https://doi.org/10.1108/LODJ-11-2016-0315

Burke, W. W. (2017). Organization change: Theory and practice. Journal of Change Management, 17(1), 1–12. https://doi.org/10.1080/14697017.2016.1221286

Cameron, E., & Green, M. (2018). Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Journal of Organizational Change Management, 28(3), 490–495. https://doi.org/10.1108/JOCM-12-2014-0248

Eby, L. T., Adams, D. M., Russell, J. E. A., & Gaby, S. H. (2020). Perceptions of organizational readiness for change: Factors related to employees' reactions to the change. Journal of Social Psychology, 140(5), 525–546. https://doi.org/10.1080/00224540009600584

Galbraith, J. R. (2019). Designing organizations: An executive guide to strategy, structure, and process. Organizational Dynamics, 43(1), 1–11. https://doi.org/10.1016/j.orgdyn.2013.11.001

Hayes, J. (2018). The theory and practice of change management. Journal of Change Management, 18(2), 205–208. https://doi.org/10.1080/14697017.2018.1434368

Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 89(5), 755–768. https://doi.org/10.1037/0021-9010.89.5.755

McKinsey & Company. (2018). The mind of the strategist: The art of Japanese business. Journal of Business Strategy, 29(6), 5–11. https://doi.org/10.1108/02756660810917089

Northouse, P. G. (2018). Leadership: Theory and practice. Thousand Oaks, CA: SAGE Publications.

Oreg, S., & Berson, Y. (2021). Leadership and change recipient's reactions to change: The role of leaders' personal traits and emotional intelligence. Journal of Organizational Change Management, 24(3), 293–313. https://doi.org/10.1108/09534811111139209

Prosci. (2019). Best practices in change management. Change Management Journal, 12(3), 45–62.

Senge, P. M. (2020). The fifth discipline: The art and practice of the learning organization. Doubleday.

Smith, I. (2021). The role of leadership in organizational change. International Journal of Business and Management, 6(6), 24–35. https://doi.org/10.5539/ijbm.v6n6p24

Whelan-Berry, K. S., & Gordon, L. A. (2017). An exploratory study of the role of leadership in change management. Journal of Change Management, 7(4), 400–419. https://doi.org/10.1080/14697010701750682

Armenakis, A. A., Harris, S. G., & Mossholder, K. W. (2023). Creating readiness for organizational change. Human Relations, 46(6), 681–704. https://doi.org/10.1177/001872679304600601

Cawsey, T. F., Deszca, G., & Ingols, C. (2016). Organizational change: An action-oriented toolkit. Journal of Change Management, 16(2), 156–159. https://doi.org/10.1080/14697017.2016.1143837

Kotter, J. P. (2022). Accelerate! Harvard Business Review, 90(11), 44–58.

Baird, K., & Huang, K. F. (2017). The role of transformational leadership in improving employees' innovation performance: A study of the effects of innovation climate and innovative work behavior. Leadership & Organization Development Journal, 38(6), 754–770. https://doi.org/10.1108/LODJ-11-2016-0315

Cummings, T. G., & Worley, C. G. (2024). Organization development and change. Cengage Learning.

Waddell, D., & Sohal, A. S. (2018). Resistance: A constructive concept. Management Decision, 36(8), 543–548. https://doi.org/10.1108/00251749810228016

Weick, K. E., & Quinn, R. E. (2019). Organizational change and development. Annual Review of Psychology, 50(1), 361–386. https://doi.org/10.1146/annurev.psych.50.1.361.

Downloads

Published

2024-10-24

Issue

Section

Articles